Shipping Policies and Procedures

We make every effort to ship hats in stock within 2 - 4 days of receipt Monday thru Friday, pending your hat's availability. You'll be notified if merchandise is currently unavailable and when we expect to be able to ship. Please note that items ordered together may not be shipped together. 

Continental United States
For all orders shipped in the continental United States (This does not apply to Bulk Orders), shipping will range from $9.95 - 26.00 for ground shipping. You may purchase expedited shipping methods such as 2-day, overnight, etc. For this option, please call 1-800-972-2116.

Alaska & Hawaii
Shipping will be a flat rate of $9.95 - 26.00. We ship USPS Standard Mail. You may purchase freight from other carriers at the prevailing rate. Please call 1-800-972-2116 to make arrangements.

APO & FPO Addresses
These orders are shipped by USPS Priority Mail. Cost ranges from $9.95 - 26.00. Expedited shipping is not available.

Canada & Mexico
Shipping will be $40.00 - 44.00. We ship USPS First Class or Priority Mail. However, please be aware that your order may be delayed in Customs. We have no control over that. You may purchase freight from another carrier at the prevailing rate. Please call (602) 971-9090 to make those arrangements.

Other Overseas Addresses
Shipping will be a flat rate of $40.00 - 44.00. We will ship via USPS. You may purchase other carrier options at the prevailing rate. Please call (602) 971-9090 plus the country code to make those arrangements.

CUSTOMER TESTIMONIALS

I recently ordered and received the Kenny Chesney Palm leaf hat. First of all, I am very impressed by its quality, shape and size! I was very concerned with it fitting and it fits perfectly. Thank you! I'm not a big review guy but I wanted to share my experience with you. Thanks again for the awesome service! ~~ Jamie Martin

The hat arrived yesterday and my husband is so happy to have it back. You did an excellent job with the restoration. Thank you so much. ~~ Becki

I just received my old hat which you made almost like new. The lining is perfect and you didn’t spoil the hats character. I’ve had this hat for 30 years and you have made it so beautiful; I’ll have it for a good time more! Thank you very much and may the Lord bless you all! Keep looking up. ~~ Ron